When Good People Do Nothing
Categories: Corporate Culture | Leadership | Economics | Ethics
Posted by
Paul Orfalea
at
9:23 AM
3
comments
There's not much I can add to the enormous volume of well-deserved derision aimed at former Merrill Lynch CEO John Thain, who destroyed one of America's legendary companies while "earning" one of the highest salaries in the country.
And yet, I have to add one thing: his abuses did not occur in a vacuum. When Thain lobbied for - and won - early executive bonuses ahead of the company's takeover by Bank of America, or when Thain spent over $1 million to redecorate his office - all the while planning to cut thousands of jobs - many people knew what was going on. Subordinates, peers, regulators and even shareholders chose to look the other way.
These enablers share responsibility for Thain's offenses. I would say they share his shame, but I suspect that someone who can spend $87,000 of other people's money for an area rug has no concept of shame.
Subordinates will claim, as did Lt. William Calley, that they had to follow orders. But we know this is not true for moral people. The brave helicopter pilots who ultimately ended the My Lai massacre, by landing their ships between Calley's troops and his civilian targets, suffered indignities galore for their heroism, but they knew what was right and they acted on their knowledge. Have we really created a Wall Street and banking culture where no one in the boardroom or the lunchroom has the moral sensibility or courage to stand up for fiduciary responsibility?
Capitalism is an economic model, not a moral code. In fact, people who adopt economic systems as moral codes inevitably commit heinous crimes - ask anyone who lived behind the Iron Curtain. As my colleague Dean Zatkowsky has written, "We easily believe that someone might kill for a Walkman or a pair of sneakers, because we've read about it in the papers. But have we really considered what someone might do for a hundred million dollars? Would you kill a bunch of anonymous strangers in a far away country? No? For fifty million, would you look the other way while someone else does the killing?"
How many people suspected that Bernie Madoff's investment returns smelled fishy, but kept taking their piece of the action? How many people knew that Enron was gaming the market, but didn't want to upset the apple cart? (Sherron Watkins took a stand!) How many people knew that sub-prime mortgages were a bad investment, but sold them anyway and laughed, as the toxic assets became "someone else's problem"?
Edmund Burke observed that, "All that is necessary for the triumph of evil is that good men do nothing." As we learn more about the men who destroyed our economy, from Robert Rubin (who convinced Congress and the Clinton Administration to repeal the Glass-Steagel Act) to new Treasury Secretary Timothy Geithner (who skipped his own taxes, but used yours and mine to bail out AIG) to John Thain (ugh!), we see the eternal truth of Burke's words. Men like Rubin, Geithner and Thain are certainly villains of the economic meltdown, but they had many accomplices, some of whom may be seen in the nearest mirror.
Comments
Dean Zatkowsky wrote on 01/28/09 1:48 PM
"Good people who do nothing are not threatening, but are they still good people?"
I was wondering about this as well. I think people are what they do, not what they say...
Adrian Shepherd wrote on 01/29/09 9:25 AM
I find it sad to see the world today. While for the most part people are good and caring, there are those that choose to look the other way to benefit themselves, never consider how their actions affect others or blatantly steal through loopholes in the system. How can our society choose to continually bail out those people that got us in trouble in the first place. What about those people that did nothing wrong, followed the rules and ended up finishing last? We are living in a society where it pays to break the rules. It seems that our society rewards shortcuts, immediate results and flashing looking offices and suits. What happened to good old-fashioned hard work. I am a big believer in the Rich Dad philosophy (Robert Kiyosaki) in that the more people you help, the richer you become. That's the way it should be. But these days we often hear things slightly differently, the more people you ruin, the richer you become. How sad it is.



GiGi wrote on 01/28/09 1:38 PM
Dear Paul Orfalea,
I just discovered your blog postings and really appreciate your thoughtful comments. I am currently in a work situation where I see how things are not right, but when I speak up, I am shot down. People, especially managers, seem threatened by me, perhaps because I am alert, intelligent, confident and caring. I'm a straight shooter and strongly believe in teamwork and good communication. It often seems to me that such qualities are not appreciated in today's workplace enivironment.
Good people who do nothing are not threatening, but are they still good people?