The Getty Gets the Art of Customer Service
Historically, arts and education organizations have not focused on customer service, perhaps because they did not see themselves competing with other attractions. But they do compete for discretionary spending, and some have begun to recognize the value in providing an excellent visitor experience. Excellent customer service helps turn visitors into donors.
Categories: Corporate Culture | Customer Service | Philanthropy | Education
2 comments - Posted by Paul Orfalea at 12:49 AM


